How to Fix: ITV Hub not working on Smart TV in Canada

Why is my ITV Hub not working on Smart TV in Canada? In this guide, I’ll show you how to Fix ITV Hub on Smart TV in Canada with the help of a Premium VPN.

ITV is a video-on-demand streaming platform with an extensive library of content. ITV’s new addition, ITVX, features the best sports, movies and shows on ITV, with new content being added on a monthly basis. You can watch documentaries, drama series, movies, live sports, and news on ITV.

However, it will be difficult to watch shows on ITV because ITV only works in the UK, due to its geo-restriction you would require a premium VPN like ExpressVPN allowing users to access ITV in Canada.

While using ITV on your Smart TV, you might experience some problems. We are going to cover the steps to follow when ITV Hub not working on Smart TV in Canada.

Steps To Fix ITV Hub Issue on Smart TV

We are going to cover the steps you need to follow to fix ITV Hub issue on Smart TV. We will consider some of the common problems and their solutions. Here are the first few steps:

  1. Sign up for a premium VPN like ExpressVPN.
  2. Connect to a UK server. Preferably the Docklands server.
  3. Visit the official ITV website or download the latest version of ITV app.
  4. Start streaming ITV content straight to your device!

Unavailability of ITV Hub Due To Server Issue

You might experience ITV Hub not working as a result of server issues. If this is the case, you will have to wait for ITV’s technical team to fix their servers. Servers may be unavailable when a large number of users with no server management try to open the ITV app simultaneously.

Restart The App

At times you can simply solve your ITV Hub problem by restarting the app. You can also restart the Smart TV altogether. Afterward, check if the ITV Hub is working or not.

Internet Connection

ITV not working on Firestick and on Smart TV? Sometimes, having an unstable internet connection might be the reason the ITV Hub fails to work. You can conduct an internet speed test to check whether your WiFi connection is stable. The other option is to switch to data connection.

Freezing While Streaming Show

Whenever your ITV app freezes when streaming a show, the app is more likely to be the issue than the server. You can also get an error message or a black screen when streaming your show. Whenever you experience either of these, try checking your internet connection.

Reinstall The App

Another reason for ITV Hub not working on Smart TV in Canada is that the app wasn’t installed correctly. You can simply correct this problem by reinstalling the app. Here are the steps you should follow.

  1. Uninstall the ITV Hub app.
  2. Turn off your Smarts TV for a minute.
  3. Switch on the Smart TV.
  4. Install the ITV Hub App.
  5. Check whether the app is working well.

Program Not Available Error Message

Amongst the error messages you can get when using the ITV Hub app is the “Program Not Available” error message. This error message indicates when a show lacks online streaming permission right, with viewers having to wait until the show is available. The error message might also come when you select the wrong region based on ITV Hub problems 2022. In either case, there is nothing you can do.

Firmware Update

Streaming apps like ITV do not work well when the Smart TV has outdated Firmware. If you encounter any problems on your Smart TV, consider updating it to the latest Firmware version. Once the Firmware is in the latest version, you can now check if ITV Hub is working.

What is New to Watch on ITV on Smart TV in 2024?

Cheltenham New Year’s Day 2024 Jeopardy uk 2024 Riddiculous season 2 Mr Bates vs The Post Office
Real Madrid v Mallorca Mr Bates vs the Post Office: The Real Story Crystal Palace v Everton Tottenham Hotspur v Burnley
Ant and Dec’s Limitless Win series 3 Big Zuu’s 12 Dishes in 12 Hours Wheel of Fortune 2024 FA Cup Live: Sunderland v Newcastle United
vera series 13 Deal or No Deal Celebrity Special 2024 FA Cup Live: The Martin Lewis Money Show Live
After the Flood Exeter v Glasgow Warriors Grantchester Series 8 Dancing on Ice 2024


ITV Hub gives monthly and annual plans to its subscribers. The Monthly plan starts at £5.99/month. You can get ITVX 4K depending on your plan.
800kbps is the minimum speed for streaming ITV content lag free. It is recommended to have a speed reaching 2 Mbps for itvx HD streaming. You will experience less buffering with such speeds.
Can you Chromecast ITV hub? You can cast on your TV from Apple or Android devices. Learn how to how to watch live tv on itv hub on smart tv through casting by following these steps;

  • Navigate to the ITV fast channels and click on the show you want to watch on your phone, computer, or Mac.
  • On an Apple mobile device, tap the itv Chromecast icon.
  • When asked, select the desired device from the list.
  • Then hit play and enjoy.


This completes our how-to tutorial for fixing ITV Hub not working on Smart TV in Canada. We have gone over how to cast on TV, obtain ITV Hub on TV, troubleshooting techniques, and the suggested ExpressVPN for using to access ITV in Canada.

When the app is fixed, you can also pay the ITV subscription cost in Canada to get the ad-free service or use the free trial period in Canada. We hope that you can now fix all your ITV hub problems today.

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