How to Fix Discovery+ Not Working on Samsung Smart TV

Are you trying to watch Discovery+ on your Samsung Smart TV, but it’s not working? Don’t worry, we can help you fix it!

When you try to open the Discovery+ app on your Samsung Smart TV, you may see that the Discovery Plus app is not working or stuck on the loading screen, or keeps crashing.

This could be due to a number of reasons. In this article, we’ll show you how to fix Discovery+ not working on Samsung Smart TV.


Why is Discovery+ not working on my Samsung Smart TV?

There are a few reasons why the Discovery+ app might not be working on your Samsung Smart TV.

The Network Issues:

If you’re trying to watch Discovery+ on your Samsung Smart TV, but it’s not working, the first thing you should check is your network connection.

Your Wi-Fi connection may cause the Discovery+ app not to work on Samsung Smart TV.

Discovery Plus server may also be down due to high traffic.

Discovery Plus app may also not be working if there is an issue with your ISP (Internet Service Provider).

The Software Issues:

If the network is not the issue, it could be due to a software issue.

Web Player on your browser may not be compatible with the Discovery+ app.

Discovery Plus app may also not be working if your Samsung Smart TV is not compatible with the app.

The Internet Speed:

Another reason why Discovery+ may not be working on your Samsung Smart TV is the internet speed.

Discovery+ requires a minimum internet speed of 0.5 Mbps to play, 1.5 Mbps minimum speed recommendation, 2.5 Mbps to watch SD quality video, and 4 Mbps to watch HD quality video.

If your internet speed is below the minimum requirements, you may experience buffering or the Discovery+ app not working on Samsung Smart TV.


How to fix Discovery Plus on Samsung Smart TV?

After searching for the reasons, if you find that your network is working well, and the problem still persists, then you can try the following troubleshooting tips to fix the issue.

Fix#1. Check if the app is down

The first thing you should do is to check if the Discovery+ app is down or not working.
You can do this by checking the official Discovery+ website or the Discovery+ app on your Samsung Smart TV.

If you see a message that reads, “Discovery Plus is currently unavailable,” or “Discovery Plus is down for maintenance,” then the app is down and you’ll need to wait until it’s back up and running.

Fix#2. Power reset your Samsung TV

If the Discovery+ app is up and running, but you’re still having issues with the app on your Samsung Smart TV, then you can try power resetting your Samsung TV.

To do this,

  1. Unplug your TV from the power outlet
  2. Wait for at least 30 seconds
  3. Plugging it back in.
  4. Once your TV is turned on, try opening the Discovery+ app again and see if it’s working.

Fix#3. Stream on a Different Device

If you’re still having issues with the Discovery+ app on your Samsung Smart TV, you can try streaming on a different device.

Discovery+ is compatible with a variety of devices, including Roku, Amazon Fire TV, Apple TV, Chromecast, and more.

So, if you have another device that’s compatible with Discovery+, you can try streaming on that device instead.

And if it is not working even on another device, then you should test your internet speed.

Fix#4. Test your Wi-fi Network

If the Discovery+ app is still not working on your Samsung Smart TV, you can try testing your Wi-Fi network. Testing your Wi-Fi network can help you identify the speed issues or other problems that may be causing the Discovery+ app to not work properly.

To test your Wi-Fi network, you can use a speed test tool like Speedtest.net.
Once you’ve tested your Wi-Fi network, you can compare the results to the minimum internet speed requirements for Discovery+.

If your Wi-Fi network is not meeting the minimum requirements, you can try connecting to a different Wi-Fi network or using an Ethernet cable to connect your Samsung Smart TV to your router.

Fix#5. Use an Ethernet cable

If you’re still having issues with the Discovery+ app on your Samsung Smart TV, you can try using an Ethernet cable to connect your TV to your router.

Using an Ethernet cable can help improve your internet speed and connection, which may fix the Discovery+ app not working properly.

Fix#6. Improve The Signal From Your Router

If you’re using a wireless connection, the signal from your router may be weak, which can cause buffering or other issues with the Discovery+ app.

To improve the signal from your router, you can try moving your router to a different location or using a range extender.

You may also move your router near to your Samsung Smart TV so that the signal strength will be good.

Fix#7. Reboot your WiFi Router

If you’re still having issues with the Discovery+ app, you can try rebooting your WiFi router.

To do this,

  1. Switch off your router
  2. Unplug your router from the power outlet
  3. Wait for at least 30 seconds
  4. Plugging it back in.
  5. Turn on your router
  6. Once your router is turned on, try opening the Discovery+ app again and see if it’s working.

Fix#8. Update Your Samsung Software

If you’re still having issues with the Discovery+ app, you can try updating your Samsung software.

To update your Samsung software,

  1. Open the Settings app on your Samsung TV
  2. Choose Support
  3. Tap on Software Update
  4. Check for a software update
  5. If there’s a software update available, install it and then try opening the Discovery+ app again.

Fix#9. Remove the cache from Discovery Plus app

If the Discovery+ app is still not working, you can try removing the cache from the app. To do this:

  1. Go to Settings on your Samsung Smart TV
  2. Choose “My Apps”
  3. Choose “Apps” and tap on Discovery Plus
  4. Tap on “Clear Cache And Data”
  5. After you’ve cleared the cache, try opening the Discovery+ app again and see if it’s working.

Fix 10. Uninstall and Reinstall the app

If you’re still having issues with the Discovery+ app, you can try uninstalling and reinstalling the app. To do this:

  1. Go to Settings on your Samsung Smart TV
  2. Choose “My Apps”
  3. Choose “Apps” and select Discovery Plus app.
  4. Then, hit the Uninstall button.
  5. Once the app is uninstalled, restart your Samsung Smart TV.

After your TV is turned on, try installing the Discovery+ app again and see if it’s working.

If you’re still having issues with the Discovery+ app, you can try contacting Discovery+ support.


Final Thoughts:

That’s it! These are the 10 ways that you can try to fix Discovery+ not working on Samsung Smart TV.

In this article, we’ve shown you how to test your Wi-Fi connection, use an Ethernet cable, improve the signal from your router, update your Samsung software, and more.

If you’re still having issues with the Discovery+ app, you can try contacting Discovery+ support for help.

We hope that this article helped you fix the Discovery+ app not working on your Samsung Smart TV.