How to Fix Hotstar Playback Issue in Canada: [Tips and Tricks]

If you are searching for how do I fix Hotstar app’s video playback issue, we understand your frustration. Whether it’s a movie night with those near and dear or catching up with your favorites before calling it a night – everyone hates interruptions because of Hotstar playback issue in Canada or elsewhere.

Before exploring fixes, let’s narrow down to what may lead to different errors. Typically, such problems result from an outdated application, limited storage, poor connection, VPN issues, or your workplace restricting access to entertaining platforms like YouTube, Hotstar, Hulu, and so on! Also, there is a high chance that Hotstar doesn’t provide coverage in your area.

Keep in mind, in Canada; you can only watch Hotstar in Canada with the help of a premium VPN like ExpressVPN for the best quality results and without the Disney+ Hotstar Error.

So if you want to learn how to address Disney Hotstar issues in Canada, read on!

What is Playback Streaming on Hotstar?


You won’t be able to stream your favourite content until you get rid of this error!

Playback streaming means streaming data on the internet without downloading the file.

The Hotstar Playback streaming option is very advanced, and it automatically adjusts the audio and video quality based on the quality of WiFi or cellular data available on your device.

All the service asks from you is to have a stable connection of a minimum of 2 Mbps. Also, you have the option to adjust quality from settings.

Hotstar is a world-famous OTT platform that provides top-quality content like Quasi, Rennervations, Brahmastra and sporting events like IPL 2023 on Hotstar.

What Causes Hotstar Video Playback Issue or Error?

There can be a number of reasons why Hotstar is not working on your device. One thing that could have happened is that you might have been trying to use two devices simultaneously. Also, sometimes Hotstar detects that you are using a VPN, which will block you from using the site, and you will face Disney Hotstar not working.

Some other reasons could be that your browser has stored a lot of cache data, or maybe you have an incompatible browser or incorrect DNS settings.

Not updating network drivers or firewall permission settings can also be an issue. Disney Hotstar connection issues are also pretty common as many people have connections that are less than 2Mbps.

So these are some of the main causes why you are seeing the Hotstar Playback issue in Canada and cannot watch your favourite content.

How to Resolve Hotstar Playback issue in Canada [100% Effecient]

The best thing about Hotstar is that you can stream on most operating systems, like PC or laptop, Mac, and Android. Also, with the fixes mentioned in this piece, you will not get Disney Hotstar error on LG TV, Roku, Firestick, and many similar streaming devices.

Before we finally move on to How to Fix Hotstar error? You can try these quick fixes as well.

  1. Stop using a VPN and disable proxies
  2. Change your network setting to automatic.
  3. Clean the cached data of your browser and try again.

Hopefully, this will remove the Disney Hotstar fatal error. 

Removing VPN services

If you are trying to access Hotstar with the help of a VPN or a proxy server, disable them and check again. Now Hotstar will know your location and provide you with the best streaming experience without any Hotstar error NM 4000.

Canadians will still receive the Hotstar Playback issue in Canada because the service is geo-restricted.

This is where a capable VPN like ExpressVPN comes into the picture. Once connected, you will operate anonymously and receive an Indian IP, thanks to which you can easily stream popular numbers like True Lies and Romanchan.

Changing the Network Settings

One thing that you need to make sure of is that your device’s network setting should be set to automatic and not manual. For example, if you want to check or change it on your Windows device, simply go to the control panel, then click network connections, and go to properties.

On the new pop-up box, click on Internet Protocol v 4 (IPv4) to open its properties.. Next, check the boxes next to “Obtain an IP address automatically” and “Obtain DNS server address automatically.”

Clearing The Cache


Clear the Cookies and Cache!

Sometimes unnecessary cache is why some websites are not running, and to fix this issue, you need to clear your browser’s cache. We are here to teach how you go about doing so and not receive the Hotstar Playback issue in Canada. 

Open your Google Chrome browser and click on the three dots in the top right corner.

On this menu, click on more tools and then click on Clear browsing data. Next, confirm your selection and choose if you want to delete for a particular number of days or remove all cache.

Next, check the boxes beside “Cookies and other site data” and “Cached pictures and files.”

Contact Your Internet Service Provider

Even after all this, if you cannot fix your problem, contact your internet service provider and inform them about the issue. Ask them to reset your network and modem.

This will solve all the problems regarding network issues, give you a better internet speed, and fix the Hotstar playback error on TV. So you can easily watch Hotstar content like Tomorrow, I’ll be Someone’s Girlfriend season 2, Cooku with Comali or Soppana Sundari on Hotstar.

Some Other Quick Fixes

Here are some other fixes that can follow:


Restarting your smart device can remove most bugs To do this, follow these easy steps.

  1. Log out of the Disney Plus Hotstar account and shut down the entire app. Also, turn off your device.
  2. Start your device after 10 to 30 seconds by pressing the power button.
  3. Log back into your Disney Plus Hotstar app and watch Hotstar on laptop.

Clear Disney Plus Hotstar application data

To clear Disney plus Hotstar application data, just follow these easy steps.

  1. Open your mobile settings.
  2. Click on apps in settings.
  3. Click on manage applications.
  4. On the given list, find Disney Plus Hotstar.
  5. On the app settings, go to storage and click the clear data or clear storage option.
  6. Restart the app again, and hopefully, you can watch the Man City vs Liverpool Match on Hotstar or other sports events.


You can also reinstall the app if none of the above fixes works.

  1. Uninstall Disney Plus Hotstar App by long-pressing the app icon.
  2. Open Google Play Store or App Store.
  3. In the search bar, type Disney plus Hotstar, find the app, and install it.
  4. Once it completely installs, open the app and log in again and enjoy Hotstar streaming services in Canada.

FAQs – Hotstar Playback issue

You can use a mobile browser to remove the Hotstar playback error code: 100000 – 3321. Other than this, you can check your time, and if there is an issue, fix this or try to log in. You can also connect to a reliable internet connection, as this issue usually comes up due to low internet speed.

This error typically arises when the device time is not set to automatic or does not match the internet time. If this is the case, please verify if the same content is accessible on the platform before proceeding.

ExpressVPN can easily bypass the restrictions and easily watch Hotstar in Canada as it provides a connection with an Indian server. Other than that, ExpressVPN’s highly secured networks make you anonymous hence, Hotstar is unable to detect your location. Hence, the ExpressVPN Hotstar connection is the best.

Wrapping Up!

We hope you have successfully fixed your Hotstar Playback issue in Canada with the help of the solutions we provided in our article. If you want to stream Hotstar, we only recommend using ExpressVPN, as it is the best VPN for Hotstar.

ExpressVPN has extremely fast speed and is very affordable. The results seen in our tests were beyond impressive  With it, you will address several Disney Hotstar fatal error codes like Hotstar Error NM 4000.

If you still have any queries or questions or want to express your views about this article, let us know in the comments.

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